Kindly read this document in consonance with the Terms and Conditions (URL) defined for Magic Saloon Partners and Independent Artist.
The listed "Terms of Use" on this page govern your use of the Magic Saloon Website and Magic Saloon Application for smart devices. Both the “Application” and the “Website” are referred to as the "Platform".
You are requested to go through these “Terms of Use” before subscribing or using the services offered by Magic Saloon Platform. By downloading, installing, or even simply accessing the Magic Saloon platform, you shall be contracting with Magic Saloon, and you signify that you agree to our Terms of Use and other policies, including Privacy Policy, Cookie Policy, Cancellation, and Refund Policy, and Take Down Policy, which come into effect on the very date when you download, install or use the Services and form a legally binding setting to abide by the same.
With reference to the implementation of these Terms of Use, "our”, we" or "us", or “Company” in some context in this document shall denote "Magic Saloon" (a digital platform of the Magic Saloon Web Services Private Limited). Also, the terms "you" or “your” shall denote any individual user who has agreed to become a Magic Saloon Member by providing essential information for registration on the platform using any web-connected device.
Magic Saloon enables transactions (both cash and online) between partners and customers. The partners can list their business on the Magic Saloon platform so that the potential customers can locate them and make bookings. On the other hand, Magic Saloon platform allows the customers to find, select, and book appointments for required grooming and personal care services from the listed neighborhood services including but not limited to the salons, spas, and beauty parlors on the platform.
Service(s): It can be defined as any of the services listed by Partners or Magic Saloon Artists on the Magic Saloon App and Website for customers, including the services proposed to be rendered and listed on the Magic Saloon Platform.
Bookings or Appointments: Bookings or appointments can be described as the process where the customer/user selects the services of their choice listed on the Magic Saloon App or website and books/requests an appointment as per their convenient time.
Booking Amount, Fees, Charges: It can be defined as the total amount to be charged for the services and acceptance of the terms of use for receiving the services, Booking ID shall be generated containing the booking details. For Partners, the booking amount can be both cash (Pay at Counter) and online (Prepay) while for Artists, there is only one provision for payment (Online Prepay). The prices of the services listed on the Magic Saloon App and Website shall be inclusive of all costs and GST as applicable.
Customer(s) or User(s): “Customers” or “Users” are the individuals or group of individuals with the purpose of getting the hair, beauty, makeup, grooming, and spa services provided by the partners or artists.
Confidential Data: “Confidential Details'' are the information related to Magic Saloon Platform, to the customers and services solicited through the Platform that are not meant for the general mass that includes but is not limited to any data signifying or unique to specific users, insights, reports, and other sensitive details about the Services, information derived from the services, and bookings. Magic Saloon Platform and its customers’ personal data shall be deemed ‘Confidential’ at all times.
Magic Saloon Partners and Partner’s Location: “Magic Saloon Partners” refers to the registered salons, parlors, and spas which are entitled to enlist their services and other details related to the services on the Magic Saloon App and Website for solicitation of end-customers. The Location of outlets/facilities for the delivery of services which the partners provide during the process of Partner Registration shall be known as Partner’s Location.
Magic Saloon Artists: Magic Saloon Artists are those independent professionals or entities who have registered with Magic Saloon to deliver hair, beauty of the customers.
Provision of Services for Magic Saloon Partners: It is the process of delivering the enlisted and booked service by the registered Partner to the customer during the time when the customer was present at the Partner’s Location.
Provision of Services for Magic Saloon Artists: It is the process of delivering the enlisted and booked service by the registered Artist to the customer at the scheduled date, time, and location shared by the customer.
Rights to Intellectual Property: “Intellectual Property Rights” means any Trademark, copyright, patent, trade secret, moral right, or any possible intellectual property right arising under any Laws and all ancillary and related rights, including all rights of registration and renewal and causes of action for violation, misappropriation, or infringement of any of the Intellectual Property.
The above-mentioned “Terms of Use” are subject to amendments/modifications at any time. Magic Saloon reserves the right to make any kind of changes or amendments in the policies by posting the same on the platform as well as its social media handles, and you shall be responsible to keep yourself updated about the changes (if any) by checking the Magic Saloon website or social media channels. At all times, you shall be responsible to check the “Terms of Use” and other policies of Magic Saloon.
Your continued use of the platform and the offered services after any amendment/modification means you agree to our updated policies. “Terms of Use”, Magic Saloon provides you a personalized, non-transferable, non-exclusive, limited privilege to access, search and make appointment bookings for grooming and personal care through the platform. By agreeing to accept the given “Terms of Use”, you also accept and agree to follow our Terms and Conditions as well as other policies, which include Privacy Policy, Cookie Policy, and Cancellation and Refund Policy.
In its discretion, Magic Saloon, from time to time, may issue Promotional Coupons and Codes - free of charge - that can be redeemed by the users to get discounts and/or financial gains on different services.
Magic Saloon reserves the right to deduct or remove Promotional Coupons and Codes in the event that the Company reasonably determines or finds that the use of the same was in error, illegal, fraudulent, or in violation of the terms and conditions of the Promotional Coupons.
To make the appointment bookings and delivery of services easier and hassle-free for both customers and partners, we allow rescheduling, rebooking, and cancellation of service via Magic Saloon Platform (Website and Application).
Customers can also choose to cancel their appointment either salon, spa & 2 hours prior to their scheduled time-slot. To cancel the appointment, you can access the Profile section (on Website) or My Bookings (on Application) and select the Cancel option to cancel the service. Please read the Cancellation and Refund Policy for a better understanding of our cancellation and refund policy.
Customers can reschedule their booking - either salon, spa, or home-based appointment, 24 hours prior to their scheduled time-slot. To reschedule, you can access the Profile section (on Website) or My Bookings (on Magic Saloon App) and click on the Reschedule button to change the date and time. As of now, Magic Saloon doesn’t charge any amount for the rescheduling facility; however, the company reserves the rights to make amendments in this policy.
Magic Saloon allows an appointment rebooking facility via website and application. Once the booking is completed, the option to rebook the same service(s) is provided to the users. Even if a Magic Saloon Partner or Artist cancels the reservation, users can choose to rebook the same facility or accept the cancellation and request a fresh appointment with another partner.